To place an order, contact our Customer Service Department 7 days a week, 24 hours a day. Our representatives take orders, solve problems, and answer questions.

Email: customerservice@omnigraphics.com

Calling from Inside the U.S.
Phone:
800-234-1340
Fax: 800-875-1340

Calling from Outside the U.S.
Phone: 610-461-3548
Fax: 610-532-9001

Mail Orders:
Omnigraphics
Order Department
PO Box 8002
Aston, PA 19014-8002

Returns:
Omnigraphics
105 Commerce Drive
Aston, PA 19014

Shipping & Handling

Shipping and handling costs are waived on prepaid orders with destinations in the United States. For other orders:

Standard Shipping and Handling

  • United States – 7% shipping and handling costs will be added to order total
  • International customers  – Contact Customer Service to place your order. Actual shipping costs apply.
  • “Actual shipping costs” means that you will be billed for the actual amount the carrier charges to ship your order

Special Requests

  • Call us if you require special, collect, or expedited shipping

Rush Orders
To place a rush order, phone Customer Service before noon (EST). Your order will be shipped via Federal Express or other express mail carrier of your choice. The carrier’s charge will be the only extra cost.

Back Orders
Please contact Customer Service to enter an order for titles that have not yet been published.

Payment
Payment options vary depending on the type of order being placed:

  • Libraries, schools, and government agencies may submit a purchase order; 7% shipping and handling charges will be added to the invoice and will be billed with shipment.
  • All others must pre-pay. Payment may be made by check, money order, or credit card (VISA, MasterCard, or American Express). Prepaid orders are shipped free of charge.

List and Discount Prices
All Omnigraphics titles have a list price and a discount price. The discount price—shown on the website—is available to libraries, schools, government agencies, and on all prepaid web orders regardless of customer type.

60-Day Approval
All Omnigraphics titles are available on 60-day approval. If for any reason a title does not meet your needs, simply return it for full credit or a refund.